Our Services

At Consumer Services Hub, we do much more than digital channels: From concept to optimization and team internalization, we accompany our clients to achieve their objectives.

Our philosophy is “making things happen,” always seeking creative and alternative solutions to minimize risks.

Our services are:

Direct Channel Strategic Planning

  • Direct channel strategic definition
  • Tactical plan focused on achieving business objectives
  • Market and competitive analysis of direct sales channels
  • Ecommerce internationalization

New Ecommerce

  • The ecommerce project scope
  • Project and resource planning
  • Execution and delivery

Direct Channel Optimization

  • Ecommerce diagnosis
  • Web analytics review
  • Digital roadmaps
  • CRO implementation

Digital transformation

  • Transitioning from legacy systems to new platforms

  • Internalizing ecommerce work teams

  • Enhancing communication between Business, Marketing, and IT

Our Experience

Direct Channel Strategic Planning

At Consumer Services Hub, we design a customized online direct channel strategy for your services company. We conduct market and competitive analysis in the digital realm, evaluating value propositions from key players in your sector and identifying differentiation opportunities. We define the optimal online sales model and chart the roadmap for your ecommerce internationalization, adapting offerings, localization, and operations to each new market.

Simultaneously, we develop an execution plan aligned with your business objectives, establishing key performance indicators, milestone timelines, and strategic partnerships. With this approach, you’ll optimize resources, eliminate channel overlaps, and strengthen your digital positioning, achieving greater global coverage, higher margins, and agility to adapt to online market dynamics.

Strategic planning services:

  • Direct channel strategic definition
  • Tactical plan focused on achieving business objectives
  • Market and competitive analysis of direct sales channels
  • Ecommerce internationalization

 

New e-commerce for services industry

At Consumer Services Hub, we build your online sales platform from the ground up, selecting the most suitable technology for your services company based on your scalability, integration, and customization needs.

We design an intuitive information architecture, implement a customized design, and optimize the user experience to facilitate the purchase journey across all devices.

We integrate key functionalities such as service catalog, payment gateways, booking or contract management, and administration panel or content management system for ecommerce monitoring. Additionally, we configure analytics and reporting modules to track performance and make data-driven decisions.

We offer you:

  • The ecommerce project scope.
  • Project and resource planning.
  • Execution and delivery.

Direct Channel Optimization

Optimizing an ecommerce platform is investing in the core of digital profitability: every second saved, every click eliminated, and every device-specific optimization translates into higher revenue, lower costs, and more loyal customers. Data shows that optimization not only multiplies conversions but also protects the business against competition and the growing expectations of connected consumers.

We support you with:

  • Ecommerce diagnosis
  • Web analytics review
  • Digital roadmaps
  • CRO implementation

Digital transformation

Digital transformation of online channels presents key challenges such as managing the migration from legacy systems, building and consolidating specialized in-house ecommerce teams, and ensuring seamless alignment between business, marketing, and IT. Overcoming these barriers delivers significant benefits: operational agility and technological scalability, greater internal control and expertise, and more effective communication that accelerates value delivery to customers and drives sustainable growth.

We can support your digital transformation by:

  • Transitioning from legacy systems to new platforms
  • Internalizing ecommerce work teams
  • Enhancing communication between Business, Marketing, and IT