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Strategic ecommerce consultancy for B2C service companies.
We help service businesses scale their direct-to-consumer digital channels with less risk, higher conversion, and better profitability.
We are not an agency. We are not a software house. We are the strategic expertise your team needs to make better decisions, faster.
Our Experience
Sound familiar?
Service companies selling directly to consumers face the same challenges when trying to scale.
Low digital conversion
Without knowing exactly what's causing it or how to fix it.
Ideas without a clear roadmap
A direction in mind, but no structured path to execution.
Disconnected teams
Business, marketing, and technology not aligned.
Decisions without real benchmarks
Investing in solutions before understanding the market.
Technology chosen by vendors, not by business
Platforms that don't fit the actual model.
Wasted investment
Resources allocated to solutions that don't match the business stage.
The real cost is not just time. It's revenue not generated, margins eroded, and opportunities that close while internal debates continue.
Services
We design and deliver B2C ecommerce and digital product strategies end to end — combining business, technology, and marketing expertise in one team.
Why Consumer Services Hub
Specialized in service businesses, not product retail
Airlines, hospitality, financial services, and any B2C service model. Complex cycles, intangible products, recurring revenue.
Business criteria above technology
No platform sales. No vendor agreements. Only what works for your specific business.
End-to-end thinking
Strategy through delivery. No gaps between phases.
Your extended leadership team
Senior expertise when you need it, without the cost of a permanent hire.
Modular and flexible
Concrete deliverables, clear timelines, defined investment. Starting from 20,000€.
What moves your business, moves us
Revenue growth
More direct sales, better conversion funnels, higher AOV.
Retention & recurrence
Digital experiences designed to bring customers back.
Profitability
Soluciones que mejoran márgenes y reducen costes de adquisición.
Speed to execution
Roadmaps that get built, not shelved.
Risk reduction
Fewer costly mistakes in platform, vendor, and product decisions.
Deep expertise where it matters
Airlines
Booking flows, ancillary revenue, loyalty programs, checkout optimization, direct channel growth.
Hospitality
Direct booking engines, upselling, digital experience strategy and distribution.
Financial Services
Digital onboarding, contracting flows, retention mechanics, regulatory UX.
Any B2C service business
If you sell a service directly to consumers and want to scale, we know your world.
Products
Innovative solutions built from our industry expertise
Relocation concierge for the Costa Blanca: visa routing, tailored pricing and step-by-step guidance to settle in Alicante with clarity.
Visit Alicante Move InHow we work
1
Understand
Define the problem and business context.
2
Audit
Assess data sources, reliability, and current performance.
3
Research
Analyze market, competitors, and consumer behaviour.
4
Define
Set strategy and prioritize initiatives.
5
Validate
Test assumptions with industry network and stakeholders.
6
Build
Create milestones and execution plan.
7
Execute
Deliver alongside your team.
8
Measure
Track results and iterate.
1
Understand
Define the problem and business context.
2
Audit
Assess data sources, reliability, and current performance.
3
Research
Analyze market, competitors, and consumer behaviour.
4
Define
Set strategy and prioritize initiatives.
5
Validate
Test assumptions with industry network and stakeholders.
6
Build
Create milestones and execution plan.
7
Execute
Deliver alongside your team.
8
Measure
Track results and iterate.
Proven track record
+40
Projects delivered since 2012
11
Countries
3
Continents
15+
Years of combined experience
Ready to scale smarter?
Whether you're launching a new digital channel, optimizing an existing one, or unlocking the next stage of growth — we're ready to help.
